Privacy Policy for Project V

Effective Date: January 6, 2025

Vanguard Citizen Services (VCS) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit the Project V website. Please read this policy carefully. By using the website, you consent to the practices described below.

1. Information We Collect

1.1. Personal Information

We may collect personal information from users when they:

• Register for a membership or create an account.

• Make purchases in the shop.

• Subscribe to newsletters or serialized content.

• Participate in community forums or events.

Personal information may include:

• Name

• Email address

• Shipping and billing address (for purchases)

• Payment information (handled by third-party payment processors)

1.2. Information from Children Under 13

We take special precautions to protect the privacy of users under the age of 13, in compliance with the Children’s Online Privacy Protection Act (COPPA).

• We do not knowingly collect personal information from children under 13 without verifiable parental consent.

• Certain areas of the website designed for younger users do not require personal information.

• Parents can contact us to review, delete, or restrict the information we may have collected from their children.

1.3. Non-Personal Information

We may automatically collect non-personal information, such as:

• Browser type

• Device type

• IP address

• Usage data (pages visited, time spent on the site)

2. How We Use Your Information

We use the collected information to:

• Provide and improve our services.

• Process transactions and deliver purchased products.

• Send updates, newsletters, and promotional materials.

• Respond to customer inquiries and support requests.

• Ensure the safety and security of users.

3. Sharing Your Information

3.1. With Third-Party Service Providers

We may share information with trusted third-party service providers who assist us in operating the website, processing payments, and delivering products. These providers are required to keep your information confidential.

3.2. Legal Obligations

We may disclose personal information if required by law or to protect our legal rights.

3.3. Parental Rights

For users under 13, parents have the right to:

• Review the personal information collected.

• Request the deletion of their child’s information.

• Refuse further collection or use of their child’s information.

To exercise these rights, parents can contact us at [Insert Contact Email].

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

5.1. Access and Update Information

Registered users may access and update their personal information by logging into their account.

5.2. Opt-Out

You may opt out of receiving promotional communications by following the unsubscribe link in our emails.

6. Cookies

We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand user behavior and improve the website. You can control cookie settings through your browser.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review the policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: valorasupport@pm.me